Weekly Wrap Up- Thing 22: eResource Vendor Apps

28 Oct

As we come to the last stretch of our adventures together, I’d like to thank those who have come before me for sharing their time and insights on all things mobile. If not for this community, I wouldn’t have a better understanding of how to effectively use my smart phone. I’ve downloaded, tried and now owned many more new apps for which I wouldn’t have otherwise known about.

As for this week, understandably I feel many people may have focused their time and energy on conferences. With the Library 2.013 online conference and New Zealand’s own LIANZA conference, activities have been rather sparse.

However, I think Kate Davis‘ comprehensive introductory write up has provided much thought for this week’s wrap up. If you haven’t read it, please go and read it now.

Cath Sheard ‏@KiwiLibrarian pointed out how difficult it is for her to borrow library ebooks and this is making her cross and sad about the situation.

While Freya Lucas ‏@liber_amoris agrees with Cath after investigating her e-library and finding the situation to be the same.

However I find that in my experience with OverDrive Media Console, it has been relatively easy. Auckland City Libraries provides an OverDrive service which I find simple to use. The potential hurdle is with creating an Adobe ID. Another problem I have is with the limited range of titles available with this service, though in saying that, the number of items in the collection is reasonable. It’s just that a few times I’ve come across missing titles in a series I’ve been reading.

I also noticed that some New Zealand libraries are using the Boopsie service. The University of Auckland Library and Wellington City Libraries are just a couple of examples. Again in testing the app, I found it simple to use.

Thinking point

As smart phone and tablet adoption continues to rise, many libraries are looking to increase their services for users with mobile devices.

As pointed out by Kate, what libraries need to keep in mind is the potential of offering too many silo-ed products. There needs to be an integrated access to various differing products with a single discovery tool. This will help provide a seamless user experience in turn increase adoption rate and user satisfaction.

I feel users don’t want to go to different products or use different apps to access information resources. They want a simple search functionality that allows them to access information or resources directly. Much like how Google is doing for the web, we need to ensure users get access to their information or resources as quickly as possible. This is especially true for mobile users as they often use their devices on the go.

My view is that vendors should become more flexible in giving access and open their formatting of their e-Resources. In this way, it allows easier integration and access to these e-Resources.

I think the main challenge boils down to is with copyright. Publishers want to maintain control on who has access and who pays to access their e-Resources. However as history has shown with the music industry, trying to protect copyrights in this age of quick and instant access will only limit the number of people accessing these e-Resources. Also they can potentially drive others to find alternative e-Resources that is easily accessible.

Before signing off, I’d like to leave a note of thanks for everyone for reading my posts and hope we’ll have more future engagements similar to this.

Signing off

Mark Huynh @E_venturer

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One Response to “Weekly Wrap Up- Thing 22: eResource Vendor Apps”

  1. Katalin Mindum October 28, 2013 at 4:28 pm #

    Thanks for the wrap-up. I whole-heartedly agree with the thinking point at the end. Working in a university library its become more and more clear just how crucial it is to provide an easy to use, comprehensive discovery layer, and just how hard it is to locate all the silos, let alone their contents. If we’re finding it difficult to keep up, just imagine how hard it is for our users.

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